Terms of Service
Last updated: January 2025
1. Purpose and acceptance of Terms
These Terms of Service ("Terms") govern access to and use of the iVakeel platform (hereinafter "the Platform"), published by IVAKEEL. By accessing the Platform and creating an account, you accept these Terms without reservation. If you do not accept these terms, please do not use the Platform.
2. Registration and user account
Access to certain features of the Platform requires the creation of a user account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your credentials and for any activity performed through your account. If you suspect unauthorized use, you must notify us immediately.
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4. Pricing and subscriptions
The Platform offers different subscription plans whose pricing details are available on our dedicated page. Prices are shown in euros including VAT. Payment is made by credit card or any other payment method offered by the Platform. The subscription is automatically renewed unless canceled in accordance with these Terms.
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You agree to use the Platform in compliance with applicable laws and these Terms. It is particularly prohibited to: - Disseminate illegal, defamatory, or immoral content. - Use the Platform for fraudulent or malicious purposes. - Attempt to bypass security measures in place.
In the event of a breach of these obligations, IVAKEEL reserves the right to suspend or terminate your account without notice or compensation.
6. Protection of personal data
IVAKEEL is committed to processing your personal data in compliance with the General Data Protection Regulation (GDPR). For more information, please consult our Privacy Policy. You have the right to access, rectify, erase, limit processing, object, and port your data. To exercise these rights, contact us at: rgpd@berlioz.ai
7. Intellectual property
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8. Limitation of liability
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10. Security and confidentiality
IVAKEEL implements all necessary technical and organizational measures to ensure the security and confidentiality of your data. The documents and information you upload to the Platform are stored securely on servers located in the European Union and benefit from end-to-end encryption. However, as no data transmission over the Internet is completely secure, IVAKEEL cannot guarantee the absolute security of transmitted information.
11. Use of artificial intelligence
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12. Termination
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13. Modifications to Terms
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14. Support and assistance
A support service is available to answer your questions and assist you in using the Platform. You can contact us via support@berlioz.ai. Response times may vary depending on the subscription plan you have chosen.
15. Force majeure
IVAKEEL cannot be held liable for failure to perform its obligations in the event of force majeure, as defined by French case law, including technical failures, natural disasters, strikes, wars, or any other circumstance beyond its control.
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17. Applicable law and jurisdiction
These Terms are governed by French law. In the event of a dispute relating to the interpretation or execution of these Terms, and in the absence of amicable resolution, French courts shall have exclusive jurisdiction.